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Return Policy

Returns are as simple, quick and flexible as our ordering process.

If your part arrives defective (unfortunately this does happen), please contact us immediately.

We will send a replacement part the same day and arrange the return of the defective part – both at our expense.

We understand this is an added inconvenience and will do our best to insure the process happens quickly and with as little disruption to your organization as possible.


Re-stock Fees:

Incorrect Part Ordered:

Subject to a 20% re-stock fee or a $20 flat fee (whichever is larger).

Please note that shipping costs are non-refundable.

As a courtesy to our customers, the re-stock fee is waived if an order for the correct part is placed.

Shipping costs are not included.

All Orders are eligible to be returned in the first 30-days after delivery  




The highest quality genuine spare PC parts
Same day shipping until 4PM CST Monday-Friday
Superior customer service
Easy no hassle ordering and returns
Technical expertise
Professional quality packaging
100% complete satisfaction guaranteed
We Gladly Accept Government, Educational, Health Care and Corporate Purchase Orders
Fax orders to
847-480-2005